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Albert Chen is an accomplished Senior Manager of Product Management with a strong track record of success in the enterprise software industry. With over 11 years of experience, including 9 years as a product manager, Albert has demonstrated expertise in a variety of domains, including IAM, ad tech/mar tech, infosec and GRC, health IT, and telemedicine. Albert is known for their ability to build clever solutions for customers and their passion for UX research and customer success.
Currently working at Cisco Meraki in San Francisco, Albert is focused on transforming companies into API and platform-first organizations through delightful developer experiences. They have also held key positions at reputable companies such as Okta, NextRoll (formerly AdRoll Group), Reciprocity, and Ringadoc. Throughout their career, Albert has consistently delivered results by successfully leading teams, setting strategies, and driving growth through partnerships and integrations.
Albert holds a Bachelor's degree in Political Science from the University of California, Berkeley. They are dedicated to staying up-to-date with cutting-edge tech, frameworks, and processes, making them a valuable asset in any organization.
More about this expert
- Full name
- Albert Chen
- Location
- San Francisco, California, United States
- Title
- Senior Manager of Product Management
- Company
- Cisco Meraki
- Industry
- Computer Networking Products
- LinkedIn profile
- https://www.linkedin.com/in/pm-albert/
- LinkedIn Connections
- 2814
- Summary
- 11 years of experience in enterprise software, 9 as a product manager across a variety of domains:: - IAM (Identity and Access Management) - Ad tech/Mar tech landscape (RTB/programmatic) - InfoSec and GRC (Governance, Risk, and Compliance) - Health IT - EHR/EMR (Electronic Health Records) and Telemedicine I like building clever solutions for customers, and it's important to me that I'm shipping software that my team can be proud of. I also really enjoy working with cutting edge tech, frameworks and processes. Rapid org and strategy changes don't bother me or stress me out, as long as we're moving forward. Because I'm a CSM/Sales guy turned PM, I'm the type of PM who is passionate about UX Research and Customer Success, and y'know, actually holding your org accountable for promises and statements. I spent a lot of my early PM career building up my technical chops, which consisted of a lot of partnering with QA/test engineering, release management, and standing in as scrum master. Currently Im focused on transforming companies into API and platform first orgs through delightful developer experiences.
- Skills
- Product Management Strategy
Education
- University of California, Berkeley
-
Bachelor's degree
Field of study: Political Science
Positions
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Cisco Meraki
San Francisco, California, United States · Hybrid
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Senior Manager of Product Management
May 2023 - Present
Developer Platform & Ecosystem
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Okta
San Francisco, California, United States
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Group Product Manager
Apr 2019 - May 2023
* Led a team which makes it easy for developers to build apps with Okta. Focused on brand design, accessibility, internationalization & localization, and modularity & scalability of Okta's platform
* Grew the PLG funnel for all developers who need to build authentication and authorization into their apps
* Set the strategy for Okta's 1st, 2nd, and 3-party developer experience, including a roadmap to improve APIs, documentation, onboarding, community forums, SDKs, and partnerships with ISVs, and system integrators
* Expanded the depth and breadth of the Okta Integration Network, an ecosystem of 7300+ apps and integrations
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NextRoll, Inc. (formerly AdRoll Group)
San Francisco Bay Area
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Senior Product Manager, Platform API and Ads
Aug 2016 - Apr 2019
* Lead PM for partner relationships (Rakuten and Yelp), helping their developers integrate with a platform API
* Launched personalized digital ads that serve real-time product recommendations based on a user’s browsing behavior. Defined the roadmap for parsing and generating recommendations for 350 million products on a daily basis.
* Optimized ML experiments with Data Science Engineering
* Maintained integrations with ad partners (Facebook, Instagram, Native, Web) and defined the roadmap for migrating to a new ads microservice, with an emphasis on front-end user experience
* Drove growth integrations with ecommerce platforms such as Shopify, Magento, BigCommerce, WooCommerce
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Reciprocity, Inc
San Francisco Bay Area
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Product Manager
May 2014 - Aug 2016
* Inaugural ZenGRC PM for first 100+ enterprise customers, scaling the business from 0-$10M ARR
* Launched gGRC (Google’s Governance, Risk, and Compliance tool), an open-source product serving 6+ internal Google teams (Engineering Compliance, Internal Audit, Fiber, etc…)
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Ringadoc
San Francisco Bay Area
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Product Manager
Sep 2013 - Mar 2014
* Founding PM wearing other hats for QA testing, release management, documentation, and customer success
* Launched Doctor’s Concierge service across mobile, web and IVR and created the first customer advisory board