Alyssa Perez is an organized self-starter with a demonstrated history of working in the customer service and education industries. With her experience and dedication, she has become skilled in communication, problem solving, and client and customer satisfaction. Currently, Alyssa is working as a Dog Trainer at Petco since 2023, where she designs and conducts comprehensive dog training classes and workshops, educates pet owners about proper dog handling and responsible pet ownership, and collaborates with store staff to promote training services.

Before joining Petco, Alyssa worked as an Administrative Mail Clerk at Smile Brands Inc. from August 2022 to February 2023, where she utilized Excel to track payments, opened and sorted incoming mail, and prepared insurance checks and authorizations. She also had experience as a Barista at Starbucks from April 2021 to February 2022, where she followed recipes and techniques for preparing company drinks and food, educated customers on the menu, and took orders and processed sales transactions efficiently.

Alyssa's expertise extends further to her previous positions as a Curbside Partner at H-E-B from March 2020 to October 2020, where she accurately selected and staged online orders under tight deadlines, assisted with customer pick-up orders and provided customer assistance over the phone. Additionally, she worked as an English Second Language Tutor at HOFT Institute from October 2019 to December 2019, where she worked one-on-one with an ESL student, taking notes on errors and improving their conversational English.

Overall, Alyssa Perez is a highly skilled professional with a strong background in customer service and education. Their expertise in communication, teaching, and problem solving makes them a valuable asset in any industry.