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April Armstrong is an impressive and accomplished individual with a diverse range of skills and experiences. With 15 years of experience as a Dog Trainer and behaviorist, April has worked with various facilities in the Austin area, culminating in the successful management of her own Training and Contracting business. Throughout her dog training career, April developed excellent communication, customer service, and leadership skills, making her highly effective in her interactions with clients.
In 2020, April embarked on a new chapter in her life and transitioned into the medical field on the administrative side. Currently working as a Receptionist at Texas Perinatal Group, April uses her exceptional interpersonal skills to greet and check-in patients. Her responsibilities also include updating patient information and insurance, preparing charts for appointments, answering phones, and providing assistance to Spanish-speaking patients. Additionally, April is cross-trained for Check Out, Scheduling, and Medical Records, demonstrating her adaptability and versatility.
Notably, April has gained valuable experience and knowledge using various software, including NextGen, EHR software, Ambra, and Phreesia. She has an impressive track record of working effectively in fast-paced environments and consistently delivers exceptional patient service. April's passion for helping people and her dedication to the medical industry are evident in her outstanding performance. With her extensive skill set and commitment to growth, April is poised to make significant contributions in the healthcare sector.
More about this expert
- Full name
- April Armstrong
- Location
- Austin, Texas, United States
- Title
- Receptionist
- Company
- Texas Perinatal Group (since 2020)
- Industry
- Hospitals and Health Care
- LinkedIn profile
- https://www.linkedin.com/in/april-armstrong-47555450/
- LinkedIn Connections
- 52
- Summary
- Proud to be Austin born and bred. I worked as a Dog Trainer and behaviorist for 15 years. I worked with several facilities in the Austin are and then ran my own Training and Contracting business in the end. In addition to extensive knowledge in working with all breeds and a wide range of behavioral issues, I developed great communication, customer service and leadership skills. Embarking on a new chapter in life, I now work in the Medical field on the administrative side. I love helping people and always have a great standing with patients. This industry has always amazed me and I look forward to growing in it!
- Skills
- Writing Teaching
Education
- Austin Community College
-
Attended 2 years
Attended in 1993
Field of study: Core Curriculum
Positions
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Texas Perinatal Group
Austin, Texas, United States
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Receptionist
Mar 2020 - Present
Greeting and checking in patients + Updating patient information and insurance + Preparing charts for appointments + Answering phones + Checking in Spanish speaking patients with moderate Spanish knowledge + Cross trained for Check Out, Scheduling, Medical Records + Worked with NextGen, EHR software, Ambra and Phreesia
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Action Pack Dog Center
Round Rock, Texas, United States
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Dog Trainer
Oct 2019 - Feb 2020
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Austin Gastroenterology PA
Austin, Texas, United States
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Patient Service Representative
Sep 2018 - Sep 2019
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Austin Gastroenterology PA
Austin, Texas, United States
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Scheduler
Sep 2018 - Sep 2019
Answering multi-line phone system + Scheduling appointments + Updating patient information and setting up new accounts + Taking down insurance benefits + Directing calls and messages to the appropriate staff members + Maintaining cancellation lists for two Doctors
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GUZZI FINE JEWELERS LLC
Elk Grove, California, United States
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Sales Associate
Aug 2017 - Jan 2018
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Q&tT Jewelry
Round Rock, Texas, United States
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Sales Associate
Mar 2017 - Jun 2017