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Brenda Palumbo
Brenda Palumbo Associate Director - Billing Compliance at Memorial Sloan Kettering Cancer Center

Brenda Palumbo is an accomplished professional with a wealth of experience in the wellness and fitness services industry. As the Associate Director of Billing Compliance at Memorial Sloan Kettering Cancer Center, Brenda has demonstrated exceptional expertise in managing complex billing systems and ensuring compliance with regulatory requirements. With over 400 LinkedIn connections, Brenda has established a strong network of professionals who recognize her as a leader in her field.

Prior to her current role, Brenda served as the Director at Provident Consulting, where she provided consulting and project management services to healthcare organizations. She excelled in developing performance management metrics and led teams of subject matter experts to consistently meet project objectives and budgets. Brenda also served as the VP of Operations at Acara Partners, where she spearheaded development projects and provided strategic consulting services. Her expertise in new business consulting and coaching has led to the success of various medical spa and cosmetic practice management contracts.

Brenda's impressive career is complemented by her educational background. She holds a Bachelor's degree in Hotel/Motel Administration/Management from Cornell University, which has provided her with a strong foundation for her work in the hospitality industry. Brenda's dedication to professional excellence and her ability to drive results make her a truly remarkable individual in the field of wellness and fitness services.

More about this expert

Full name
Brenda Palumbo
Location
Kingston, New York, United States
Title
Associate Director - Billing Compliance
Industry
Wellness and Fitness Services
LinkedIn Connections
401
Skills
Spa Resorts

Education

Cornell University
Bachelor's degree
Field of study: Hotel/Motel Administration/Management
Salve Regina University

Positions

Memorial Sloan Kettering Cancer Center
Greater New York City Area
Associate Director - Billing Compliance
Jul 2017 - Present
Provident Consulting
Detroit, MI
Director
Sep 2012 - Jun 2017

•Director of Consulting Services: Provided consulting and project management services to healthcare organizations. Developed performance management metrics and baselines for project deliverables and led teams of subject matter experts to continuously meet project objectives and budget.

•Product Manager for Clinical Technology Solutions: Drove strategic direction, research and development (R&D) and implementation of healthcare technology. Coordinated with clients and conducted market research to define detailed product requirements, initiated product changes, developed release timelines and directed testing initiatives.
Acara Partners
Branford, CT
VP Operations
Jan 2007 - Oct 2012

•New Business Consulting: Spearheaded development projects from initial planning through opening including feasibility study, proforma, business plan, concept and branding, equipment specification, marketing, standard operating procedures, staffing and training.

•Strategic Consulting: Oversaw all medical spa and cosmetic practice management contracts; conducted initial site visits, operations assessments and financial reviews; formulated and presented high level action plans ; facilitated implementation of action plans.

•Coaching: Conducted weekly calls with physicians, practice managers and treatment consultants; advised on sales and marketing strategy, staffing and recruitment, financial management, customer service and new technology and treatments.
Independent Consultant
Greater New York City Area
Consultant
Jun 2004 - Dec 2006

•Provided consulting on spa & wellness projects including operations turnaround, new facility and brand development and pre- and post-opening services.

•Advised leadership on concepts & strategies, financial projections and brand standards on three spa concepts for Intrawest, a leader in experiential destination resorts.

•Boosted performance and profitability with financial and operations analysis and on-site implementation support for five day spas in the Northeast.

•Collaborated with stakeholders on planning, design and project timeline for new spa facility at Marriott Hartford Downtown.

•Delivered pre- and post-opening management support and training services for Cortiva Institute (Chicago School of Massage Therapy Clinic).

Stonewater LLC
New Haven, CT
Regional Director of Operations
Sep 2002 - Jun 2004

•Provided financial and operational oversight of 10 day spas generating $21M in annual revenue.

•Corporate team member of start-up day spa brand collaborating on development and implementation of brand standards, operations protocol, compensation models, customer relationship management, and financial reporting standards.