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Gwynne Monahan
Gwynne Monahan Senior Technical Writer at Red Hat

Gwynne Monahan stands out as a seasoned professional in the art of transforming technical jargon into compelling narratives. With over a decade in marketing and communications and more than five years in technical writing, Monahan has honed the skill of making intricate, mundane, or unfamiliar concepts not only accessible but also resonant with diverse audiences. This talent is underscored by an extensive network of over 3,500 LinkedIn connections, signaling a robust presence and considerable influence in the industry.

Currently excelling as a Senior Technical Writer at Red Hat, Monahan contributes to the OpenShift Service Mesh team, adeptly collaborating with developers and project managers to produce essential documentation for complex software integrations. Monahan’s superior capabilities in technical documentation are also evident in freelancing endeavors, where they craft SEO-friendly content, eBooks, white papers, and other materials for clients across cybersecurity, SaaS, and legal tech. Their past roles include significant positions at CyberCube, LendingClub, and Mavenlink, where they served as an integral figure in creating API guides, ensuring content accuracy, and providing UX copy guidance.

Monahan's academics complement this professional background with a Master's in Information Technology and Privacy Law from the University of Illinois Chicago School of Law and a Master of Fine Arts in Creative Nonfiction from Sierra Nevada College. With expertise in tools such as Git, GitHub, VSCode, and AsciiDoc, Monahan is not only versed in technical documentation and communication but also embodies a fusion of legal and creative perspectives that enriches their approach to storytelling in the software development arena.

More about this expert

Full name
Gwynne Monahan
Location
United States
Title
Senior Technical Writer
Company
Red Hat
Industry
Software Development
LinkedIn Connections
3547
Summary
I am a storyteller. From over a decade in marketing and communications to more than 5 years in technical writing, I take the complex, mundane, or unfamiliar and make it engaging, easy-to-understand, and user-friendly so your story resonates with your audience. I'm fluent in: API documentation Case studies Content Strategy Customer support Ebooks Editing Landing page copy PPC ad copy Product copy Technical writing Thought leadership UX copy White papers I've written and created content for early-stage startups, mid-tier companies, and multination corporations. Message me today, and let me help you tell your story.
Skills
Technical Documentation Communication

Education

University of Illinois Chicago School of Law
M.Sc.
Attended in 2007 - 2008
Field of study: Information Technology and Privacy Law
Sierra Nevada College
Master of Fine Arts - MFA
Attended in 2018 - 2020
Field of study: Creative Nonfiction

Positions

Red Hat
Senior Technical Writer
Nov 2022 - Present

Part of the OpenShift Service Mesh team. Responsible for collaborating with developers and project managers to produce documentation related to the installation and integration of Service Mesh and related applications such as Prometheus and Kiali.

Tools: Git, GitHub, VSCode, AsciiDoc
Freelance
Technical Content Writer and Editor
Apr 2016 - Present

Craft technical blog posts, SEO-friendly content, eBooks, white papers, other written content for clients in cyber security, SaaS, and legal technology.

Clients include:

Attorney at Work
OX Security
Rocket Matter
CyberCube
Technical Writer
Mar 2022 - Jun 2022

Point person for API documentation needs for all products, drafted API user guide to help clients on board, set up, and test product APIs using Postman. Familiar with Swagger, schema, Postman, and Strapi CMS.

Wrote release notes, user docs, and methodology for other product lines.
LendingClub
Technical Writer
Apr 2021 - Mar 2022

Work across teams to ensure accuracy of internal procedures as well as content flow and adherence to style.
Mavenlink
Technical Writer
Jan 2019 - Apr 2021

Responsible for writing copy and content in an Agile development environment, including end-user documentation for feature releases, application workflows, partner integrations, and client communications. Provide guidance and feedback on UX copy, and collaborate across teams, including support, development, and marketing to provide textual direction and input on company voice and terminology standards.