Jennifer Couture - Owner and Lead Counsel at JC LEGAL SERVICES LLC

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Jennifer Couture Owner and Lead Counsel at JC LEGAL SERVICES LLC

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Jennifer Couture is a strategic business partner, executive leader, and attorney with over 3081 LinkedIn connections. With a deep understanding of legal, privacy, compliance, risk, and human capital strategy, Jennifer aligns these areas to drive business growth and innovation, improve performance, and resolve complex organizational challenges. Throughout her career, she has successfully partnered with C-suite executives, navigated highly regulated environments, and demonstrated a strong understanding of domestic and international laws and regulations. Jennifer has also leveraged her expertise in data to enable business strategy and has strategically led negotiations resulting in significant cost savings and market expansions. Committed to operating with integrity and honesty, Jennifer strives to foster diversity, inclusiveness, and belonging and make a positive impact in environmental, sustainable, and ethical practices.

More about this expert

Full name: Jennifer Couture
Location: Concord, Massachusetts, United States
Title: Owner and Lead Counsel
Company: JC LEGAL SERVICES LLC (since 2023)
Industry: Legal Services
LinkedIn profile: https://www.linkedin.com/in/jennifer-couture-9a920514/
LinkedIn Connections: 3081
Summary: As a strategic business partner, executive leader, and attorney, I align legal, privacy, compliance, risk, and human capital strategy to enable the business growth and innovation, improve performance, create shared vision across teams, and resolve complex organizational challenges. It is my goal to enable the business to execute their goals in a compliant way. Throughout my career, I have - Partnered with the C-suite and across functions to navigate risk and amplify opportunity in highly regulated environments. - Been repeatedly trusted to guide businesses, rally teams, and foster clarity through restructuring, growth, ambiguity, and crisis. - Addressed operational and technical deficiencies, implemented controls, built strong privacy and legal practices, and navigated acquisitions and integrations. - Demonstrated strong understanding of domestic and international laws, regulations, and business perspectives. - Leveraged a deep understanding of data to enable business strategy. - Strategically led negotiations that have resulted in significant cost savings and market expansions. I am a passionate leader committed to operating with integrity and honesty when advising leadership, guiding teams, and influencing organizational cultures. With a mission-focused drive, I aim to foster diversity, inclusiveness, and belonging and serve as an influential contributor to environmental, sustainable, and ethical impacts. Through years of global work for two of the worlds largest companies as well as other market leading companies, I have successfully managed and formed connections with cross functional teams across the world and have a strong appreciation for diversity of thought as a catalyst for sustainable progress. I enjoy networking with other professionals and am open to connecting here on LinkedIn.
Skills: Public Communications Solution-oriented

Education

Suffolk University Law School: Doctor of Law (J.D.)
Attended in 2002 - 2005
Field of study: Health
University of Massachusetts Amherst: Bachelor of Science (B.S.)
Attended in 1997 - 2001
Field of study: History

Positions

JC LEGAL SERVICES LLC Concord, Massachusetts, United States · Remote: Owner and Lead Counsel
May 2023 - Present

Supporting multiple start-ups and developing companies as internal Senior Legal and/or Privacy Counsel, including managing and optimizing outside counsel, supporting company IP portfolios, managing contracting and third-party risk management, auditing company compliance and privacy programs, developing fit-for-purpose compliance and privacy programs, strategic advising, advising on SEC requirements (including the new Cyber Security Rules), etc.
Travel + Leisure Co. Orlando, Florida, United States: Interim Chief Privacy Officer
Feb 2023 - Aug 2023

I was recruited to this interim consulting role to audit, update, and enhance the company’s privacy program. My focus is on change management and improving business engagement and perception of the Privacy function as a key partner to corporate growth, opportunity, and success.
Alexion Pharmaceuticals, Inc. Boston, Massachusetts, United States · On-site: Head of Legal - Emerging Markets | VP & Chief Privacy Officer | Executive Director, Data Privacy
2018 - 2023

Head of Legal—Partnerships for Growth | Emerging Markets and Distributors (2021 – 2023)
Chief Privacy Officer (2018 – 2023)
Vice President, Data Privacy (2021 – 2023)
Executive Director, Data Privacy (2018 – 2021)

Alexion Pharmaceuticals, Inc., AstraZeneca's Rare Disease (f/k/a Alexion Pharmaceuticals, Inc.) is the Rare Disease Unit of AstraZeneca, which was acquired in 2021. Alexion Pharmaceuticals, Inc. was an industry leader in therapies to treat Rare Diseases in multiple areas, including Hematology, Metabolics, and Neurology.

Senior Legal Leader responsible for the management and operations of Partnerships for Growth Legal, which represented Alexion's Emerging Markets and Distributor business and the Alexion Privacy and Data Protection Program. Highlights included:

- Built a strong global privacy program, which achieved “No Findings” in a compliance audit by a Big Four firm.
-Responsible for integrating two distinctly different privacy structures following AstraZeneca’s acquisition of Alexion, including implementing and enhancing the privacy model and corporate privacy programs through leadership of a team of attorneys and compliance professionals.
- Directed all Legal aspects of a multinational strategic initiative to create and enhance business in new and existing markets.
- Lead a global team of attorneys in negotiations related to five commercial and medical markets.
- Formed and managed a highly awarded Legal team, known for supporting and partnering with the Business.
- Collaborated with the C-suite biannually to discuss program advancements, updates, and needs.
- Succeeded in obtaining zero fines / orders and avoided penalties through several inquiries and breaches.
- Enabled compliant use of company data to open new avenues in clinical development, commercial and digital expansion, and corporate expansion.
Philips Andover, Massachusetts, United States: Director, Privacy Risk Management | Compliance Head | Senior Legal Counsel —Royal Philips
2015 - 2018

I was recruited to direct the global privacy officer network supporting all businesses, functions, markets, and executive leadership across 70 countries. My direct team spanned six continents and was responsible for ensuring compliant and sustainable processes, policies, and solutions. Highlights include:

- Designing and establishing the corporate Privacy / Compliance function.
- Leading negotiations and managing multiple supervisory / regulatory inquiries and investigations that resulted in avoidance of millions of dollars in anticipated and reserved expenses.
- Building a corporate program for data management in partnership with Information Security and Product Security.
Philips Andover, MA, USA: Legal Counsel, North American Commercial & Privacy—Philips Electronics North America
2013 - 2015

I managed commercial legal matters for North America across Philips Lighting, Healthcare, and Consumer LifeStyle businesses, including supporting Procurement, Supply Chain / Logistics, Corporate Affairs, and Business Development. I also led Privacy Legal support to North American Corporate function as well as global Lighting and Consumer LifeStyle. Highlights include:

- Repairing relationships and developing strong partnership between Legal and Procurement.
- Co-leading the highly recognized initiative to achieve carbon neutrality for North American operations by 2025.
Philips Andover, MA: Privacy Officer | Senior Manager—Patient Care & Clinical Informatics
2011 - 2013

I oversaw privacy practices on a global scale for the company’s largest Healthcare equipment and services business unit.
Fidelity Investments Boston, Ma: Legal Compliance and Enterprise Risk Roles
2005 - 2011

Director & Operations Manager, Compliance, Legal & Risk—PWI Benefits Consulting (2010 – 2011)
Director, Privacy & Legal Risk Management—Fidelity Institutional (2008 – 2010)
Director of Contracts, Drafting & Negotiation—Personal & Workplace Investments (2007 – 2008)
Senior Contracts Analyst / Contracts Analyst—Personal & Workplace Investments (2005 – 2007)

I served in multiple roles across the company, including as privacy officer for the Investment/Advisor Business and Risk, Legal, & Compliance Director for the Consulting and Actuary arm. Earlier, I progressed through promotions as a transactional attorney in retirement business contracting.