Joseph Kwong is an experienced technical professional with over 20 years of expertise in IT and healthcare support. As the owner of Infocon Services, Inc., Joseph helps companies achieve efficiency and save money by improving their network infrastructure, eliminating slowness issues, and preventing viruses and ransomware attacks. He partners with technology vendors like Microsoft, Dell, and Datto to provide the most up-to-date and best-of-breed solutions for his clients. Joseph takes a proactive approach to solving IT issues and cares deeply about his customers' network and their success.

In addition to working with small business owners and manufacturers, Joseph also serves the CPA and law office industries. His services include deploying Wi-Fi technologies to help mobile workforces and enhancing security protection through state-of-the-art technologies. Joseph's expertise in office communication and collaboration is evident through his recommendation and provision of solutions like Microsoft Office 365. He also emphasizes the importance of business continuity solutions like Backup and Disaster Recovery, which can safeguard companies from major disruptions caused by a simple mouse click.

Joseph's dedication to his customers' needs is evident in his three-step approach: starting with a phone conversation to understand the company's needs, followed by on-site visits to address immediate IT issues and devise a plan for network efficiency and continuity. His reliability, integrity, and fast response are qualities that clients value and trust. With certifications in health IT and various IT fields, Joseph's expertise in providing HIPAA compliance solutions for medical and dental facilities further sets him apart from other IT consultants.