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Magdalena Adamczyk
Magdalena Adamczyk Success Engineer at Riskonnect, Inc.

Magdalena Adamczyk stands out as a Success Engineer currently shaping the future of risk management software at Riskonnect, Inc. Their professional journey is marked by a robust combination of technical expertise and collaborative spirit, believing firmly that collective intelligence yields superior outcomes. With an impressive array of skills including ad hoc reporting and customization of objects, Adamczyk firmly roots their approach in the philosophy that teamwork is paramount to achieving greatness.

Adamczyk's career trajectory demonstrates a consistent progression in the field of software development and customer engagement within the Salesforce ecosystem. Their tenure at prominent companies such as Isobar, IQVIA, Nielsen, and PwC Polska highlights a deep dedication to refining their craft. As a technical account manager and business systems analyst, they managed and monitored digital content rating products, provided tiered technical support, and effectively resolved intricate system issues. The transition from providing critical support at Nielsen, with a focus on AWS cloud services and data analytics, to their role at Riskonnect underscores their adaptability and desire to drive success in dynamic technology landscapes.

Their impressive academic background, holding a Bachelor of Arts in Business Administration and Management from the College of Saint Benedict, and a Master's degree in International Business from SGH Warsaw School of Economics, underscores their theoretical foundation and strategic understanding of international business. Coupled with their practical experience and customer-centric approach, Magdalena Adamczyk is a dynamic and invaluable asset to the teams and organizations they have collaborated with, effectively fostering improvement via technological solutions in business environments.

More about this expert

Full name
Magdalena Adamczyk
Location
Wadsworth, Illinois, United States
Title
Success Engineer
Industry
Software Development
LinkedIn Connections
344
Summary
passionate, motivated, hardworking and, above all, a team player - two heads are ALWAYS better than one and five heads are better than two :)
Skills
Ad Hoc Reporting Custom Objects

Education

College of Saint Benedict
Bachelor of Arts (BA)
Attended in 2005 - 2009
Field of study: Business Administration and Management
SGH Warsaw School of Economics
Master's degree
Attended in 2009 - 2011
Field of study: International Business

Positions

Riskonnect, Inc.
United States · Remote
Success Engineer
Oct 2023 - Present
Isobar
Salesforce Consultant
Sep 2021 - Oct 2023
IQVIA
Senior Support Analyst/Customer Engagement (Salesforce)
Apr 2021 - Sep 2021
Nielsen
Technical Account Manager
Jun 2019 - Apr 2021

Management and daily monitoring of one of Nielsen’s digital content rating products
Providing daily technical support (Level 1 & 2) to both, client and internal teams
Testing and validation of the correct implementation of Nielsen’s product within client’s applications/sites
Analysis and verification of generated data within the AWS cloud services (running data queries/searches)
PwC Polska
Business Systems Analyst (Salesforce)
Feb 2019 - Jun 2019

Serving as 1st and 2nd line of support for PwC’s CRM solution (Salesforce) and its integration with the company’s ERP system
Providing required support to management on using the CRM system
Analysis and issue resolution via company’s ticketing system (SNOW)
Providing active support during UAT testing (writing testing scenarios, functionality testing, the main point of contact for vendor and business teams)