Myicia Wright is a highly skilled professional with a robust network of over 3200 LinkedIn connections, attesting to their extensive experience and proficiency in customer service, management, sales, and financial domains. Specialized in roles that demand both technical and interpersonal expertise, Wright possesses a comprehensive skill set including loss prevention, training, phone operations, and proficiency in computing with mastery of Microsoft Office Suite (Word, Excel, PowerPoint), complemented by an impressive 10-key typing ability. Their educational background includes a Bachelor's degree in Accounting from the University of Phoenix, alongside a rich history of business and accounting knowledge through studies at the College of Southern Nevada.

Currently excelling as a Remote Customer Service Representative at PFS Group, located in Houston, Texas, within the Hospitals and Health Care Industry, Wright handles duties that include managing accounts, issuing bills, ensuring compliance with financial best practices, and maintenance of databases, displaying a keen attention to detail and trustworthiness. Predating their current position, Wright has garnered substantial experience in various roles such as a Senior Content Reviewer, Fraud Analyst, and Trust & Safety Associate with notable companies like Accenture and Cypress HCM. Furthermore, as an Instructor at Accenture, Wright developed curriculum, evaluated progress, and provided expert consultation, showcasing a strong ability to impart knowledge and manage complex educational engagements.

Their broad experience portfolio also features customer support expertise—demonstrated in positions with Aflac and TELUS International Central America, where Wright executed numerous customer service tasks, resolving inquiries, and enhancing service levels through meticulous data entry and effective communication strategies. Across diverse roles, Myicia Wright has consistently shown an aptitude for analytical thinking, effective communication, and the ability to lead and influence change in complex environments, making them a valuable asset in any customer-focused or financial role. Wright's career trajectory signifies a deep commitment to excellence with practical experience that spans customer support, fraud analysis, and educational mentorship—all of which are underpinned by a solid academic foundation in accounting and business management.