Disclaimer: This information was obtained from publicly available sources online and is believed to be accurate at the time of publication. Valimates collects this information with proprietary technology and cannot guarantee the accuracy or completeness of the data. The purpose of the data is to inform the reader about the expertise of the individual and should not be used for any other purpose. Valimates does not have any affiliation with the individual.
Quinn Johnson presents as an accomplished Ads Content Moderator within the business consulting and services industry located in Austin, Texas. With an unwavering commitment to excellence, Johnson has maintained a robust career in diverse roles that highlight adept problem-solving skills, an exceptional ability to build relationships, and a strong desire for continuous growth in the business sphere. Johnson’s impactful contributions span from serving diligently in the United States Air Force Reserve to excelling in the healthcare management and business process sectors.
Johnson's journey began in May 1999 at the US Air Force Reserve where they harnessed an extensive range of skills in health services management, data quality, and healthcare analytics, culminating in over eight years of devoted service. Transitioning into the civilian workforce, they continued to flourish within roles at Accenture and Cenpatico, where attention to detail and policy research played pivotal roles. As an Ads Content Moderator at Accenture since April 2017, Johnson ensures the integrity and quality of content reach exceptional standards, reflecting their enduring dedication to user experience and satisfaction.
Educationally equipped with an Associate of Science in Health Services Administration from the Community College of the Air Force, Johnson demonstrates ongoing professional development and expertise. Despite a modest number of LinkedIn connections, their rich professional history, and unwavering dedication to every position they have held, affirm Quinn Johnson's status as a valued asset in their industry.
More about this expert
- Full name
- Quinn Johnson
- Location
- Austin, Texas, United States
- Title
- Ads Content Moderator
- Company
- Accenture
- Industry
- Business Consulting and Services
- LinkedIn profile
- https://www.linkedin.com/in/quinn-johnson-69b22a72/
- LinkedIn Connections
- 25
- Summary
- God and Nature first made us what we are, and then out of our own created genius we make ourselves what we want to be. Follow always that great law. Let the sky and God be our limit and Eternity our measurement. -Marcus Garvey I am a country boy at heart, who loves to travel and find new adventures along the way. I have found that nothing satisfies me more than meeting new people, developing new relationships, solving problems, and contributing to the growth of businesses.
- Skills
- Attention to Detail Policy Research
Education
- Community College of the Air Force
-
Associate of Science (A.S.)
Field of study: Health Services Administration - Strayer University
Positions
-
Accenture
Austin, Texas, United States
-
Ads Content Moderator
Apr 2017 - Present
-Responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system and resolve within agreed-upon turnaround times and standards of quality
-Respond to user inquiries with high quality, speed, empathy, and accuracy
-Understand and remain up-to-date with client policies and guidelines(resolve inquires according to defined policies and procedures)
-
Southern Careers Institute
2301 S. Congress Blvd. Ste. 27
-
Admissions Representative
May 2014 - Sep 2014
-Minimum of 5-6 hours on the phone each day speaking with potential students about improving their lives through education;
-Was an active member of a student first team focused on student success;
-Provided guidance and assistance to new students through the registration and admission process;
- Built rapport and reinforced student expectations;
- Sought information to understand situations, needs, and desired potential benefits;
- Developed approaches that best position SCI products and services;
- Leveraged supportive factors, (overcomes or minimized barriers), and addressed the unique needs of prospective students;
- Maintained a high level of customer service and student retention;
- Continually meet/ exceed performance expectations;
- Worked well in a team environment;
- Cenpatico
-
Behavioral Health Referral Specialist
Jan 2012 - Apr 2013
-Reviewed OTR for accuracy and completeness of data and interact with providers
-Performed research for OTR discrepancies as identified by providers
-Created member authorizations for approved outpatient therapy services
-Verified member eligibility and provider contracting/credentialing status prior to authorizing services
-Coordinated outpatient treatment requests with Care Coordination staff for out-of-network providers
-Coordinated with eligibility staff for member eligibility discrepancies and update system as necessary
-Coordinated outpatient treatment requests with Medical Management team for medical necessity
-Modified authorizations as needed to ensure transfer into claims payment system
-Identified and refer provider status discrepancies to Provider Relations for follow-up
-Ensured established processing timeframes are met for each business unit
-Created and maintain reference materials and workflows for data processing
-Provided back-up to customer service for increased call volume
-Tracked and maintain monthly reporting log
-
Accenture
Austin, Texas, United States
-
Provider Enrollment Specialist
Jun 2007 - Jan 2012
- Analyzed Medical Provider Information on applications for Texas Medicaid Services
- Connected with providers by phone and email to gather necessary documents and information
- Reviewed and processed update requests to resolve issues with billing and claims
-
US Air Force Reserve
Lackland AFB, San Antonio,Tx
-
4AOX1 - Health Services Management
May 1999 - Oct 2007
Performs and directs patient management functions. Interprets communications, directives, and publications. Coordinates release of information functions. Prepares health record copies and abstracts. Prepares, files, safeguards, transfers, and retires health records. Maintains patient locator and suspense files. Prepares, codes, and transmits clinical record cover sheets. Transcribes daily information onto charts. Transcribes physicians’ orders, and prepares requests for diagnostic tests, consultations, and referrals. Performs functions to admit, discharge, and transfer patients. Compiles information and prepares reports, graphs, and charts on bed occupancy, staffing, dental health, medical care from civilian sources, and professional activities.Analyzes, evaluates, advises, and ensures the validity, completeness and accuracy of healthcare data collected by automated systems used by the military health system. Additionally, serves as the primary clinic interface for data quality initiatives, clinic audits (records, coding, insurance, etc.) and other administrative processes as related to data integrity, quality and collection. Performs review and research of DoD, Air Force Medical Service and web-based guidance for data quality and business rule compliance.Assists with quantitative and qualitative analysis, trending, projections, and forecasting on patient demographics, clinical data and patient/provider utilization data from multiple automated information sources. Assists in analysis/trending, and data validation of business clinical healthcare data for process improvements and DoD workload compliance.Assist members with leave, subsistence-in-kind, and controlled spend account issues. Manages the report of survey and inventory management programs.