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Zach Wiseman
Zach Wiseman Principal Software Engineer at Dell EMC

Zach Wiseman is a highly experienced Senior IT Leader with over 20 years of industry expertise. Throughout their career, they have worked in various roles including consultant, sales, enterprise architect, and product engineer. Zach specializes in disciplines involving design, development, delivery, support, and administration, with a focus on emerging technologies such as virtualization, cloud, product design, and automation.

As a Principal Software Engineer at Dell EMC, Zach has achieved remarkable accomplishments. They have solely designed, created, and delivered a virtual appliance offering called Avamar Virtual Edition (AVE), which opened up a new sector of business for Avamar and generated over $200 million in revenue. They have also contributed direction and leadership to the product management team, resulting in successful roadmaps, featureset enhancements, and releases.

Furthermore, Zach has proven their expertise in delivering optimized solutions for major clients, generating millions in revenue and saving costs through automation and technological advancements. They have conducted numerous training courses for Sales, Engineering, and Support groups, sharing their knowledge on subjects like virtualization, data protection, and solution design. With a track record of success, Zach has contributed to the revenue of over $150 million through their architecting and delivery of effective solutions.

Prior to their role at Dell EMC, Zach worked as a Senior Engineer at Samsung Data System, where they developed a Grid Computing solution that significantly reduced business critical R&D simulations. They also implemented a distributed high-performance Oracle Database solution, eliminating costly downtime penalties and increasing output. At Verizon, Zach was the Technical Unix Lead and managed a team of engineers, increasing productivity and implementing automation efforts to support critical applications.

Zach's expertise extends to various skills, including VMware and Unix, which they have utilized throughout their career to streamline processes, reduce backup time, improve performance analytics, and ensure stability across multiple platforms.

Overall, Zach Wiseman's impressive background, leadership skills, and significant contributions to revenue and efficiency make them a highly valuable and sought-after IT professional.

More about this expert

Full name
Zach Wiseman
Location
Euless, Texas, United States
Title
Principal Software Engineer
Company
Dell EMC (since 2006)
Industry
Information Technology & Services
LinkedIn Connections
230
Summary
Senior IT Leader whose qualifications come from 20 years industry experience through roles as a consultant, sales, enterprise architect, and product engineer. Specializing in disciplines involving design, development, delivery, support and administration. With focus on future and emerging technologies such as virtualization, cloud, product design and automation.
Skills
VMware Unix

Positions

Dell EMC
Dallas/Fort Worth Area
Principal Software Engineer
Aug 2006 - Nov 2017

Worked directly with customers to architect, design and rapidly deliver best of class data protection solutions to their enterprise. Using automation, emerging technologies and platforms these solutions and designs are then delivered to product, engineering and support organizations for general release.
Avamar Virtual Edition (AVE) - Solely designed, created and delivered a virtual appliance offering that opened a new sector of business for Avamar. Generated over $200 Million in revenue.
Contributed direction and leadership to product management team responsible for roadmaps, featureset , enhancement, and release.
Increased customer experience scores and improved service request completion time by improving the support organization through mentorship, training, procedures, tools and documentation.
Generated $7 million in revenue by expanding product offering to OpenStack
Delivered optimized AVE solution for major US retail chain resulting in $12 million in revenue
Eliminated implementation costs by automating deployment saving customer $3 million.
Produced fully automated AVE solution allowing for 2700 sites to be managed and serviced by a single administrator that generated $15 million in revenue.
Reduced AVE implementation costs and time by 50%.
Introduced upgrade automation tools that reduced downtime by 40%.
Provided virtual appliance build solution that improved development time, automated nightly builds and eliminated 2 legacy build systems.
Conducted over 100 training courses to Sales, Engineering and Support groups on subjects including Virtualization, Data Protection and Solution Design.
Produced a Virtual training tool that reduced course time by 20% and decreased cost by eliminating lab requirements which expanded offerings.
Architected and delivered solutions that have contributed to over $150 million in revenue.
Samsung Data System
Richardson, TX
Senior Engineer
Aug 2004 - Aug 2006

Produced a Grid Computing solution that reduced business critical R&D simulations from 12 to 7 days.
Eliminated costly downtime penalties by implementing a distributed high performance Oracle Database solution for remanufacturing increasing output and expanding operation hours.
Provided Security oversight of all infrastructure networks and systems, including: scanning, intrusion testing, monitoring communications and access level controls for all content and data transmissions.
Implemented a monitoring solution that increased network and system uptime by 30%.
Eliminated over 100 costly legacy servers using VMware virtualization along with automating the installation, configuration, management and backup of the platforms.
Deployed a new data protection architecture that reduced backup time by 40% and eliminated an expensive tape solution.
Verizon
Technical Unix Lead
2001 - 2004

Senior Engineer
Managed a team of 5 Unix engineers responsible for supporting the development to production cycle for several critical applications. Increased productivity through mentoring, training, and implementing automation efforts.
Primary Linux engineer for a pioneering voice recognition system project that served as the front end of the Verizon Call Center. The project resulted in a 25% reduction in calls to a live representative decreasing hold times and improving customer experience.
Deployed a monitoring solution that provided detailed performance analytics across development, test and production platforms reducing release cycles by ensuring environmental stability.